Frequently asked questions

Short answers to the questions we hear most often.

Do I need a prescription to book a lab test?

For most routine tests, no. A few specialised tests may need one — an advisor will flag it when they call to confirm.

Is home collection free?

Yes, home collection is free for every lab test and health package listed on DoctCare.

When will my report arrive?

Most reports are ready in 24–48 hours. Same-day tests like CBC and urine routine are usually delivered within a few hours of collection.

What if a result looks abnormal?

You can book a doctor call from your report page. The doctor will walk you through the numbers in plain language and suggest next steps.

How do I reschedule a booking?

You can reschedule up to 30 minutes before your slot from your booking page, or by calling +91 72049 13670.